Freedom! welcomes you

MCN Freedom! Tech Inc. (the ! is part of the branding) is a software development and services provider to one of the world's largest YouTube networks, building tools for, and helping support, a global community of thousands of video creators generating billions of monthly views.

We have monthly wellness events like wall climbing, bowling, massage, movies, food, etc. - here is a short collage. Oh, and it is casual Friday every day :o)

Our culture revolves around entrepreneurial spirit and relentless drive to produce meaningful results in all aspects of our work, which can make this the greatest professional experience of your life!

You'll work at our modern 20th floor office in lively Eastwood City with amazing views, which was also the setting for one of our Christmas parties :o)

Tell me about the shift and the team.

Hours: typically Mon - Fri, 9am - 6pm (flexible). Five positions are available.

You would be part of the Happiness Team that has ~20 members globally, almost half of which are in the Philippines, who interact with video creators using Zoho Desk's email and live chat answering questions such as "Why should I join or stay with Freedom!?", "What can I do to grow my audience size and retention?", "How are my earnings calculated?", "Why was my channel terminated by YouTube?", etc.

What would I actually be doing?

Each member also reviews channels to ensure they comply with YouTube’s community guidelines and content policies, which is where we need more help, so you would join the team to watch YouTube videos all day! After documenting channel data and issues discovered and discussing with your colleagues, senior members would communicate the issues and required resolutions with the channel owners.

What are the first six months like, and how can I grow in the position?

Month 1-2: YouTube policy training and video reviewing for copyright, fair use, etc.
Month 3-5: Follow established procedures and be vocal on how they can improve
Month 6+: Attain YouTube Certification and become a channel review expert to confidently train others, and start to get involved in additional Happiness Team activities such as helping channels grow their audience by advising them on best practices, content strategy, social media / marketing, and how to interpret their data analytics such as view demographics, watchtime, etc.

1 of the 5 candidates should progress to leading the Policy team members.

Am I the
right fit?

You should be naturally helpful and patient, enjoy solving problems, studious and curious, give constant attention to detail, write and speak clearly and concisely, and, most importantly, want to make a lasting difference.

any.tv dba Freedom!